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Skills
Product Management, Microsoft Excel, Microsoft Word, and Data Entry Specialist.
About
I am one with a strong background in customer support and a proven ability to communicate effectively, resolve issues promptly, and deliver excellent service. In my previous role with a renowned fintech organisation, I was able to assist a diverse customer base by handling enquiries, providing product and service information, and resolving complaints. I consistently achieved high satisfaction ratings by maintaining a professional, empathetic, and solution-orientated approach to ensure smooth customer experiences.