Skills
Skilled in CRM tools like Salesforce, HubSpot, and Freshdesk, with a strong focus on clear communication, teamwork, and continuous improvement.
About
Dedicated and results-driven Customer Support Professional with over 2 years of experience providing exceptional service across live chat, email, and phone channels. Adept at resolving customer inquiries, processing orders and refunds, and maintaining accurate records with professionalism and efficiency. Proven ability to handle high pressure situations with empathy and precision, escalating complex issues appropriately while ensuring customer satisfaction. Skilled in CRM tools like Salesforce, HubSpot, and Freshdesk, with a strong focus on clear communication, teamwork, and continuous improvement. Committed to delivering a seamless customer experience and supporting organizational growth through proactive service and collaboration
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