Goodness Titus

Skills

Sales & Marketing Strategy
Customer Relationship Management (CRM)
Client Acquisition & Retention
Customer Service Excellence
Negotiation & Persuasion
Problem-Solving & Critical Thinking
Multitasking & Time Management
Attention to Detail
Effective Oral & Written Communication
Team Collaboration & Leadership
Conflict Resolution
Administrative Support
Data Entry & Record Management
Microsoft Office Suite (Word, Excel, PowerPoint)
Freshdesk, Zoho Invoice & Aisensy CRM Tools
Adaptability & Flexibility
Relationship Building
Goal-Oriented & Target Achievement

About

I am a results-driven Sales and Customer Service professional with proven expertise in customer engagement, problem-solving, and negotiation. At Transsnet Financial Limited, I marketed loan services to over 3,000 customers, increasing sales by 60% in four years while ensuring high repayment rates and strong customer loyalty