Skills
• Customer Support & Issue Resolution | Multichannel Communication (Phone, Email, Chat) |Customer Retention & Escalation Handling | Empathy & Active Listening | Lead Qualification & Follow-Up | B2B/B2C Client Engagement
• Technical Skills: Microsoft Office Suite | Google Forms | Canvas | Microsoft Teams |
Microsoft Excel | Data Analysis | Tableau | SQL | Python | Content Writing
• Soft Skills: Excellent Communication | Organizational | Adaptability | Problem Solving |
Interpersonal Skills | Leadership
• Languages: English Language
• Interests: Reading| Research | Volunteering| Interacting with people | Traveling.
About
With a background in philosophy, I weave complex ideas into compelling narratives, with a keen eye for detail and a passion for exploring the human experience. I am an eager risk adjustment Data Analyst with a year of experience honing analytical and problem-solving skills particularly in the area of risk management. I'm motivated by meaningful work, supportive teams and clear results.
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