Fortune Ejykeme

About

- Collaborated in the successful integration of NetSuite ERP software in the department, enhancing operational efficiency and unifying business processes across the organization.

- Actively tracked and managed client accounts, payments, and goods supplied, utilizing Purchase Order Tracking to ensure timely and accurate record-keeping and product delivery.

- Executed comprehensive data entry, maintaining meticulous attention to detail in the creation and management of essential business documents, including Sales Orders, Proforma Invoices, Return Authorizations, and detailed client computations.

- Improved internal communication and documentation processes, facilitating better coordination among departments for optimized client service delivery.

- Provided support and effective use of NetSuite CRM & ERP software, promoted continuous improvement and digital adoption within the team.

- Utilized analytical skills to generate and interpret data reports, and enhanced client satisfaction.