Skills
Customer Service Representative
Sales Representative
Call Center Agent
Virtual Assistant
About
A dedicated and results-driven Customer Service Representative with 3years of experience in delivering exceptional support to clients across various industries. Skilled in handling high volumes of customer inquiries with professionalism, empathy, and efficiency. Adept at resolving issues promptly, managing customer expectations, and maintaining high satisfaction rates. Proficient in using CRM software, live chat, email, and phone support tools. Known for excellent communication, active listening, and a strong commitment to enhancing the customer experience and supporting company goals.
Key strengths include:
• Strong problem-solving and conflict resolution skills
• Ability to work under pressure in fast-paced environments
• Multichannel communication expertise
• Team collaboration and adaptability