Skills
Key Skills
Customer Service & Client Relationship Management
Strong Analytical & Problem-Solving Skills
Internal Control & Compliance Monitoring
Risk Identification & Mitigation
Communication & Interpersonal Skills
Conflict Resolution & Complaint Handling
Process Improvement & Operational Efficiency
Financial Management & Reporting
Attention to Detail & Accuracy
Team Collaboration & Leadership
Time Management & Organizational Skills
Adaptability & Forward-Thinking Approach
About
Folashade Ibrahim is a dedicated customer service and business support professional with over a decade of experience spanning business administration, financial management, and internal control. Currently serving as an Internal Control Officer at International Energy Insurance PLC, she combines her strong analytical background with excellent interpersonal skills to deliver seamless customer experiences while ensuring compliance and operational efficiency.
Her ability to listen attentively, resolve issues promptly, and communicate effectively has earned her a reputation for professionalism and reliability. With a strong sense of integrity and attention to detail, Folashade bridges the gap between organizational processes and client satisfaction, ensuring that customer needs are met without compromising standards.
She is presently advancing her expertise by pursuing a professional certification in accounting (ICAN), further strengthening her ability to provide value-driven solutions. Known for her approachable demeanor and forward-thinking mindset, Folashade remains committed to creating positive interactions that build trust and long-term relationships with clients and stakeholders.
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