Skills
- Career Guidance & Counselling
- Executive Administrative Support
- Communication & Interpersonal Skills
- Problem-Solving & Conflict Resolution
- Multitasking & Time Management
- Confidentiality & Discretion
- Listening and paying attention to detail
- Proficient in software tools such as Microsoft Office and Excel
- Collaborative team player with demonstrated leadership capabilities
- Skilled in negotiation, decision-making, and quick adaptability to changing environments
About
Faith Ojukwu is a dedicated and versatile professional with a background in Philosophy from the University of Lagos and extensive experience across career counselling, executive support, and customer service management.
• Career Counselling: Guided students and professionals in identifying strengths, developing personalized career plans, and accessing resources for growth and development.
• Executive Support: Managed executive calendars, coordinated meetings and logistics, prepared reports and presentations, and acted as a liaison between vendors and staff, ensuring smooth daily operations.
• Customer Service Management: Delivered outstanding client support through multiple channels, resolved complaints with attention to detail, and maintained strong product knowledge to provide accurate assistance.
Key strengths include communication, problem-solving, adaptability, time management, and discretion, with proven proficiency in Microsoft Office and Excel. Recognized for building strong client relationships, resolving issues effectively, and supporting both individuals and organizations in achieving their goals.
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