Faith Bello

Skills

• A strong team player, with interpersonal skills and a self-motivated individual with the ability to
work unsupervised.
• Proficient in delivering high-quality customer service and support.
• Empathetic and demonstrate genuine care and understanding for clients’ situations, providing
support and assistance with sensitivity.
• Strong work ethic, with excellent communications skills.
• Trained Virtual Assistant with proficiency in calendar organization, travel planning, and remote
administrative support.
• Experienced in working with diverse populations, respecting and valuing different cultural
backgrounds.
• Excellent verbal and written communication skills.
• Experienced in using [list CRM tools, e.g., Freshdesk, Avaya].
• Effective at managing multiple tasks and meeting deadlines.
• Strong team player with a collaborative approach to problem-solving.
• Proficient in the use of Microsoft application tools such as Microsoft word, Excel, Outlook.

About

Versatile, goal-oriented, and empathetic Customer Care Assistant with extensive experience supporting
humanitarian efforts through UN-Migration and other non-governmental organizations. Adept at navigating
high-pressure environments with compassion and efficiency, consistently delivering exceptional service to
diverse and vulnerable populations. A certified Virtual Assistant, equipped with strong organizational
skills, including calendar management, administrative support and travel coordination, to support
executives and teams remotely with precision and professionalism.