Skills
1. Inbox management
2. Travel and planning management
3. Technical support
4. Keen eye for detail
5. Eagerness for constant improvement
6. Excitement to work with a deeply technical product
7. Phone, email and chat support
8. Problem Solving
About
Passionate Customer Support Specialist and Virtual Assistant with 2 years of experience in providing top-notch service and administrative support. With a background in hospitality and customer care, I specialize in creating seamless support experiences for clients while helping executives and business owners stay organized and focused.
💡 What I Do:
I support businesses and busy professionals through:
📧 Inbox & Calendar Management – Prioritizing emails, scheduling meetings, and keeping communication flowing smoothly.
📞 Customer Support – Handling inquiries via email, chat, and phone with empathy and professionalism, consistently maintaining high customer satisfaction scores.
🌍 Travel Coordination – Planning efficient and cost-effective travel, saving clients time and reducing travel expenses.
🗂️ Administrative Support – Managing documents, reports, data entry, and confidential business info to keep operations running efficiently.
🎯 Who I Help:
I work with coaches, Airbnb hosts and customer-driven brands who want to elevate their service, reclaim their time, and grow with confidence.
🛠️ Tools I Use:
Google Workspace, Microsoft Office, Zendesk, Canva, Freshdesk, Notion, Trello, TickTick, and more.
🌟 What Sets Me Apart:
✔️ 2 years of hands-on CSR experience in fast-paced environments
✔️ Calm, solutions-focused communicator who truly listens
✔️ Versatile and tech-savvy with cross-industry exposure
✔️ Passionate about service excellence and operational efficiency
I am currently open to working with coaches, consultants, startups, and remote teams who need reliable admin, customer support, or travel planning help. Let's connect and explore how I can support your business with clarity, consistency and care.
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