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Skills
Microsoft word,Microsoft excel ,project management ,problem solving , communication ,programming ,creativity and power points ,drawing and mapping out problem solving.
About
A Customer Service Agent is responsible for providing assistance, information, and support to customers regarding products or services. Their duties include answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving.
They also , Listen to customers' questions and concerns and provide answers or responses. Provide information about products and services. Take orders, calculate charges, and process billing or payments.