Skills
Customer Support Management Systems, Excellent Communication skills, Time Management, Analytical Skills, Problem Solving, Client Retention & Management
About
I am a dynamic and empathetic Customer Care Specialist with a proven track record of delivering exceptional service across diverse industries from hospitality to Logistics and Real Estate, with over two years experience. I possess efficiency in handling high-volume inquiries with poise and efficiency while embodying the voice and values of the brand. I am passionate about improving customer satisfaction and loyalty through professionalism and attention to detail, and a human-centered approach. I also take pride in my oral and communication skills which has helped me provide solutions.