Skills
Microsoft office
Salesforce
Data analysis
About
With over seven years of experience in Finance Operations and Customer Service roles, I have developed a deep understanding of delivering high-quality service, managing customer inquiries, and creating positive client experiences. From my previous work experiences, I have honed my ability to communicate effectively, solve problems, and prioritize customer experience.
I have supported hundreds of customers daily. I developed a reputation for efficiently resolving issues, verifying information accurately, and managing complex inquiries. Additionally, my role involved generating leads and promoting the company's services, which required a proactive approach to engaging and retaining clients. I take pride in my ability to foster customer loyalty through dedicated follow-ups and personalized support. My efforts contributed to a smooth, compliant company's environment while enhancing customer experience. Through these experiences, I have developed strong interpersonal and organizational skills, which I am eager to apply.
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