Skills
Sales & Key Account Management – internal/external sales, client retention, upselling, new business development.
Export & Procurement Management – full administration of export processes, raw material procurement, stock control, logistics coordination.
Leadership & Training – managing sales departments, training new staff, implementing efficient systems.
Customer Relationship Management – maintaining and growing long-term business partnerships.
Problem Solving & Process Improvement – root cause analysis, system efficiency, competitor analysis.
Technical & Compliance Skills – knowledge of lifting/rigging, fire safety, performance measurement, and driver safety.
Other Interests & Skills: Hairdressing, nails, beauty, ice skating coach, home décor, fitness.
About
I am Cayleigh Lynn Smith, a driven and results-focused sales professional with nearly two decades of experience in internal and external sales, key account management, procurement, and exports within the steel and metals industry. I have proven success in building strong client relationships, developing new business opportunities, managing sales teams, and meeting targets in both local and international markets. I adapt easily to different environments, having worked on-site, remotely, and in client-facing roles.
Grew and maintained key accounts across Gauteng and nationally.
Successfully ran export and internal sales departments, meeting and exceeding targets.
Head-hunted twice (from Scaw Metals to Macsteel, and then to Moriah Metals) → recognition of strong performance and reputation in the industry.
Implemented more efficient systems within sales departments, improving workflow and target achievement.
Developed excellent client relationships, securing repeat business and building a trusted client base.
Profile Photo
