Skills
- Customer Relationship Management
- Conflict Resolution & Problem Solving
- Multichannel Communication (Phone, Email, CRM)
- Microsoft Office (Excel, Outlook, Word, PowerPoint)
- Remote Work Tools (Zoom, Teams, Slack – self-trained)
- Data Entry & Accuracy
About
I am a self-motivated person with a cheerful personality, honest and reliable. I have good interpersonal skills, morals, and values. I am levelheaded and work hard to achieve the organization’s objectives. I welcome new challenges, able to handle any duties to my optimum best. I am goal oriented, able to make effective use of all available resources. During my 14 years in Absa, I have demonstrated leadership, collaboration, and communication.
I am confident that my skills and experience in my years of customer service could make a great contribution to your department.