Skills
Customer Service Excellence: Skilled in handling inquiries, resolving complaints, and ensuring client satisfaction.
Telesales & Lead Generation: Proficient in cold calling, upselling, and qualifying leads to drive business growth.
Sales Coordination: Experienced in managing documentation, organizing meetings, and supporting end-to-end sales processes.
Administrative Support: Strong in scheduling, report preparation, and day-to-day office management.
Communication & Relationship Management: Effective at engaging stakeholders and nurturing long-term client relationships.
About
I am a dedicated Customer Service and Sales Support Professional with experience across customer service, telesales, sales coordination, and administrative functions. Over the years, I have developed strong expertise in managing client relationships, resolving issues efficiently, and supporting sales teams to achieve targets. My background includes working in technology, real estate, and software industries, where I consistently delivered high-quality service and exceeded performance goals.