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Skills
Customer Relationship Management (CRM), Quality Assurance Auditing, Transcription & Data Entry, Microsoft Office Suite, Call Handling & Inquiry Resolution, Problem-Solving and Objection Handling
About
I am a dedicated and results-driven professional with a strong background in customer service, quality assurance, and sales. With several years of experience in the call centre and outsourcing industry, I have developed excellent communication, problem-solving, and leadership skills. I am passionate about delivering exceptional customer experiences, driving performance improvements, and fostering team development. My adaptability and commitment to continuous learning make me a valuable asset in dynamic and fast-paced environments.
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