Skills
Excellent verbal and written communicator, active listener, good team player, resulting driven, Microsoft office proficient and Google workspace
About
Results-driven Customer Service Specialist with 5+ years of experience delivering exceptional customer experiences and driving business growth. Proven track record of leading high-performing teams, resolving complex customer issues, and implementing process improvements that increase customer satisfaction and loyalty. Passionate about creating a customer-centric culture and fostering a team environment that prioritizes empathy, efficiency, and excellence. Skilled in team leadership, customer relationship management, and strategic problem-solving, with a strong commitment to driving business success through outstanding customer service.
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