Alhassan Shehu

Skills

Customer Relations, Strong communication skills, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google docs, Google drive, Figma, Canva, graphics design, organisational skills and more

About

Dear Hiring Manager,
I'm Alhassan Shehu, an experienced Customer Care Repatriations Representative with 4 years of dedicated service at MTN. Adept at handling complex customer inquiries and resolving issues with professionalism and empathy. Proficient in Microsoft Office and skilled in graphic design, enabling efficient reporting and the creation of visually engaging customer communication materials. Renowned for excellent communication skills, a strong customer-first mindset, and a calm, solution-oriented approach to resolving service concerns. Demonstrates a deep understanding of customer service protocols and repatriation procedures, ensuring smooth customer experiences and consistent satisfaction.
Best regards,
Alhassan