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Skills
CRM tools - zendesk, Slack & Elatics
Microsoft Excel
Google workspace
Video conferencing
Proficient Team player
Detailed oriented
About
I have a strong background in customer relations, excellent communication skills and a passion for problem solving. I am confident in my ability to deliver high quality support in a remote and onsight environment.
I have essential customer service skills, including active listening, empathy and conflict resolution. I handled inquiries , resolved complaints, process service request and followed up to ensure customers satisfaction.
I am proficient with CRM tools which allows me to communicate efficiently and organised while working independently .
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