Skills
Calendar & Email Management
Travel Planning & Appointment Scheduling
Data Entry & Database Management
Internet Research & Lead Generation
Document Preparation (Word, Excel, Google Docs/Sheets)
CRM Management (HubSpot, Zoho, Salesforce)
Social Media Assistance (posting, scheduling, engagement)
Customer Support (chat, email, phone)
Project & Task Management (Asana, Trello, ClickUp, Notion)
File Organization & Cloud Management (Google Drive, Dropbox)
Communication & Correspondence Handling
Meeting Coordination & Minute Taking
Time Management & Multitasking
Basic Bookkeeping (invoicing, expense tracking, QuickBooks, Xero)
Online Store/Marketplace Support (Shopify, Amazon, Etsy)
About
I’m a Customer Support & Experience Specialist with proven expertise in helping businesses delight their customers, retain loyalty, and scale through seamless service delivery. With a strong background in lead generation, remote customer success, and property management software solutions, I bring both technical know-how and a people-first approach to every role.
I’m passionate about building relationships, solving problems, and creating processes that enhance customer journeys. Whether it’s managing support tickets, driving sales leads, or implementing property management systems, my focus is always on delivering measurable results and exceptional experiences.
📌 Key Strengths:
Customer Support & Experience
Remote Customer Success
Lead Generation & Client Acquisition
Property Management Software
Profile Photo
