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Skills
Microsoft Excel, Word, Outlook, Windows operating system, File sharing.
Soft skills: Problem solving, Team collaboration, Detail-oriented.
About
I have 5 years background in IT support with hands-on experience troubleshooting Windows, Office 365, and networking issues. In my previous role as a Technical Support advocate, I resolved user issues often under tight deadlines. I enjoy working directly with customers, breaking down technical concepts into simple explanations.