ABUBAKAR OLUSHOLA ABDULLAHI

Customer Service & Support | Remote IT Assistance | Virtual Assistant |Tech-Savvy Professional

Nigeria

Skills

❖ Microsoft Office Suite
❖ Google Workspace
❖ Asana
❖ Slack
❖ Zendesk
❖ Freshdesk
❖ Salesforce
❖ Calendly
❖ Email Handling
❖ Data Entry
❖ Google Classroom
❖ IT Support & Customer Service

About

Experienced tech-savvy professional with over 3 years of experience in remote
customer service, IT support, and virtual assistance. Skilled in handling client
inquiries across email, chat, and social media using tools like Zendesk,
Salesforce, and Freshdesk. Strong background in managing and solving
technical issues and guiding users through digital processes. Experienced in
compiling reports, analysing data, and presenting insights using Excel and
visualization tools. Currently with certifications in IT Support, software
development, and project management. Known for clear communication,
problem-solving, and delivering fast, helpful support in remote environments.