Skills
Calendar management & scheduling
Email management & inbox organization
Data entry & database management
Document creation (Word, Google Docs, PDF)
File management & cloud storage (Google Drive, Dropbox, OneDrive)
Communication & Customer Support
Professional email and chat handling
Phone call management & follow-ups
Customer service (responding to inquiries, resolving issues
About
I am a highly organized and detail-oriented Virtual Assistant with strong skills in administrative support, customer service, and digital productivity tools. With proven experience in managing calendars, emails, reports, and data entry, I excel at streamlining workflows and ensuring tasks are completed efficiently and on time. My background includes expertise in bookkeeping, QuickBooks, Microsoft Office, Google Workspace, and CRM tools, alongside excellent communication and problem-solving abilities.
I have successfully assisted clients and businesses by handling invoices, scheduling, document preparation, and customer inquiries with professionalism and accuracy. My achievements include improving response times by implementing automated email systems, supporting financial reporting processes, and consistently delivering high-quality support that enhances team productivity.
I am passionate about supporting entrepreneurs and businesses remotely, bringing flexibility, reliability, and a results-driven approach to every task.