Company Description
Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.
We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.
We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list.
Job Description
This role is based in our 240 Blackfriars office
The Event Director’s role is to strategically build and develop their clean energy event portfolio, drive the tactical implementation of these strategies with their show team, and deliver results in line with established KPIs and financial goals. In this role, as the ‘face’ of your brand, you will forge strong relationships with key stakeholders, both internally and externally, within your assigned industries, including exhibitors, attendees, and association partners.
You will be responsible for, and evaluated on, the financial, operational, and customer performance and outlook of your events. This role will require you to make informed decisions that yield commercially successful and financially sustainable offerings for customers, while also driving market growth, fostering an engaged community, and delivering an outstanding customer experience.
Qualifications
- Develop short- and long-term strategic plans for events
- Manage tactical implementation of strategic plans and lead Event Manager in developing tactics brief
- Deliver on financial, operational and customer oriented-brand objectives (e.g., new business and customer retention, NPS, customer satisfaction)
- Build strategies to seize new market opportunities, or grow the brand into adjacent sectors or customer segments (across geographies, platforms, and verticals)
- Support the development of event/product pricing strategies, based on strategic layout of an event space, product bundling options, value-based pricing and commercial drivers
- Support the development of key strategic partnerships and management of association relationships
- Lead the delivery of outstanding customer experience, working with the team to create innovative and interactive experiences at the events
- Drive creative and new ideas to engage customers at and around the events. Prototyping new ideas and innovative approaches
- Challenge current restrictions in thinking to increase engagement of an event for the customer
- Manage P&L in collaboration with team managers and Finance
- Direct management of team through mentoring, coaching and professional development
- Provide timely KPI, forecast, monthly reports and high-level leadership reports
- Lead collaboration across business functions of Sales, Marketing, Operations, Finance
- Responsible for the overall customer experience Monitor team and individual performance against targets, KPIs, and MBOs
- Support on the recruitment and assessment of new hires to the team
- Support where necessary in the annual financial planning and quarterly forecasting reviews
- Manage the day-to-day execution across Marketing, Sales, Operations, Media and more
Provide guidance in the development of all marketing, experiential, and partner programs - Help guide the development of all live content and conference programming
- Manage the development and execution of all operationally related programs
What you bring to the team:
- Minimum of 5 years’ experience leading exhibitions, preferably in B2B sector
- Strategic planning experience
- Experience leading teams and acting as an inspirational leader with charisma and energy
- Ability to develop relationships at senior level and support the management and interaction with high value customer accounts
- Experience of reporting, budgeting / forecasting
- Experience of building trusted internal relationships and maintaining an open two-way conversation to ensure overall brand (event/product) and business success
- Ability to collaborate with multiple internal stakeholders
- Strong interpersonal skills and public speaking skills
- 4 year degree and/or equivalent experience
Additional Information
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com
Our benefits include:
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- A flexible range of personal benefits to choose from, plus company funded private medical cover
- A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
- Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
- Recognition for great work, with global awards and kudos programmes
- As an international company, the chance to collaborate with teams around the world
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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