Learning Experience Designer

Competitive Capabilities International • Full-time • Remote (Cape Town, Western Cape, South Africa) • 1w ago

Bring learning to life. Grow people. Shape futures 💡

Are you passionate about creating learning experiences that actually stick? Do you love blending creativity, strategy, and tech to help people grow? If so, we’d love to meet you!

We’re looking for a Learning Experience Designer who’s as passionate about people as they are about great design — someone who loves turning complex information into meaningful, human-centered learning journeys that make a difference.

If you thrive on creativity, collaboration, and using the latest learning tech to make experiences stick, this is your next adventure.

About Competitive Capabilities International (CCi)

At CCi, our mission is to help build efficient and sustainable organisations that empower people to do their best work. With our continuous improvement platform and digital applications, we help businesses unlock greatness in everyone on the journey to world-class performance.

CCi has a 35-year track record of helping leading organisations build competitive capability through maturity-based best practice implementation. We are immensely proud of our continuous improvement solution, TRACC, which has transformed over 3000 supply chains in more than 75 countries.

🎯 What You’ll Do:

As our Learning Experience Designer, you’ll be the architect behind engaging learning journeys that spark curiosity, build capability, and drive real-world results.

You will:

Strategically identify learning objectives using UX and design thinking to drive engaging, people-centered instructional design:

Conduct data analyses incorporating user feedback to pinpoint learning objectives and audience preferences.
Collaborate with stakeholders and subject matter experts to define training requirements.
Develop tailored learning paths in partnership with subject matter experts.
Apply instructional design models like ADDIE, integrating UX principles for effective learning experiences.
Create compelling learning content with diverse tools for enhanced user experience and knowledge transfer.
Design curriculum and assessments aligned with learning objectives.
Produce e-learning modules, instructor-led presentations, and relevant training materials.
Design activities and exercises to boost learning engagement using templates and UX best practices.
Establish assessment methods to evaluate training effectiveness.

Proactively drive tech-enabled integration:

Stay updated on trends in learning technologies like microlearning and mobile learning.
Utilize e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) for course development.
Incorporate virtual and augmented reality for immersive learning experiences.
Create multimedia support materials (audio, video, simulations, etc.).
Collaborate with multimedia and graphic design specialists as needed.
Implement Learning Management Systems (LMS) for training program management.

Develop reach and engagement initiatives:

Establish social learning platforms to enhance discussion and engagement.
Deploy communication campaigns promoting participation in learning activities.

Ensure effective management of content and quality standards:

Maintain project documentation and course materials.
Adhere to quality standards while creating multimedia content.
Guide subject matter experts in developing high-quality e-learning content.
Revise training materials based on feedback and evolving needs.
Create Standard Operating Procedures to document best practices.
Implement version control for learning solutions.

Evaluate effectiveness and impact:

Utilize data analytics to enhance credibility.
Develop assessment strategies to measure training program effectiveness.
Collect and analyze learner feedback for continuous improvement.
Leverage internal systems for feedback collection and evaluation of learning solutions.
Integrate all levels of Kirkpatrick evaluation into learning methodology.
Demonstrate clear ROI for external clients through learning implementation.

🛠️ What You’ll Bring

We’re looking for someone with:

Bachelor’s or Master’s degree in instructional design, education, instructional technology, or a related field
5 + Years proven experience in instructional design and curriculum development 
Proficiency in e-learning authoring tools and Learning Management Systems 
Familiarity with adult learning principles and educational psychology

🌟 Your Superpowers