Departmental Manager Dispatch- Clicks Polokwane DC

Clicks Group Limited • Full-time • Centurion, ZA • 1d ago

Introduction

To effectively manage the Dispatch achieving/exceeding RTE (Rollertainer Equivalent) utilization targets at Polokwane DC whilst minimizing damages to stores, accurate recording of paperwork and assets, ensuring compliance to loading and Dispatch processes to achieve on time delivery to store as per schedule and minimize losses.

Duties & Responsibilities

The role will be responsible to effectively manage a team ensuring adherence to policies and processes and meeting of productivity targets, within a multi-disciplined environment.
Effectively manage and control Dispatch systems and processes.
The achievement of budgeted and agreed financial targets.
To ensure effective utilisation of all people resources to drive productivity to targets.
To analyse, interpret and report business information in order to facilitate process improvement and improved financial performance.
To engage, network and communicate with internal stakeholders, vendors, suppliers and stores to ensure swift query resolution and ensure improved business performance.
To deliver high levels of service to stores through accurate, on time deliveries, minimal damages and effective communication
To enforce adherence to safety procedures, co-ordinate and manage emergencies ensuring a safe working environment.
To lead and direct the department to achieve consistent process compliance and adherence to all relevant company SOPs (Standard operating procedures), cutoffs and daily reports.
To ensure weekly meetings with labour brokers to address poor performance, damage to property and or stock, short supply of labour, scheduling issues and control and approval of costs.
To manage the HR management component of the department this will include performance management, talent identification and management, disciplinary action and employee wellness.