Our vision
We are on a mission to reinvent procurement by transforming complex processes into simple and automated actions.
Najar empowers businesses with cutting-edge procurement solutions that are adaptable, reliable, and focused on long-term financial health. With our AI-driven platform, businesses can confidently navigate the complexities of procurement, ensuring that every decision is visible, precise, and built to last.
With Najar, businesses have the tools they need to take control of their procurement processes, optimize spending, and unlock the full power of automation. Just like the navigation systems in a spaceship’s control room, our platform ensures that every insight is within reach.
About us
Our cofounder, who previously led the financial department in another company, experienced the pain around procurement processes and the lack of clarity and information. To solve this, he founded Najar in 2021.
In just a few years, we’ve grown to several millions in ARR supporting 180+ customers in France and across Europe in their procurement journey, growing the team to 60+ people (including remote employees).
Following a successful Seed funding round and a Series A of €15 million led by 13Books, Portage and Tomcat, we are focused on continuing our growth and expanding our impact in the market.
We have the ambition of being the leading procurement solution in France, and Europe. Our goal is to become the strategic partner for businesses, their Architect of Trust.
We are looking for a Customer Success Manager who will act as the primary point of contact for a portfolio of new and ongoing Najar clients.
Your role
Establish a trusted relationship with each assigned client and act as an advisor to clients to ensure they’re using the product effectively and make their project a success
Serve as point of contact for renewal conversations, managing contractual and billing inquiries from clients
Coordinate and lead the various internal teams involved in projects: Product, Procurement, Sales, Marketing, etc
Drive and define the establishment of measurable goals and other success indicators to support the client in achieving their goals
Identify and develop new and expanded use opportunities within existing customer portfolio
