Company Description
The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.
Job Description
- Manage daily assignments and monthly inventories for room attendants, including linen, cleaning, and guest supplies.
- Ensure complete shift handovers, timely reporting of discrepancies, and attendance at required briefings.
- Control usage and prevent misuse of guest amenities, cleaning chemicals, equipment, and linen.
- Maintain high standards of cleanliness and organization throughout the housekeeping department.
Qualifications
- Good eye for details.
- Working knowledge of housekeeping and hotel services, policies and operations.
- Demonstrated supervisory experience and skills.
- Good communication skills.
- Degree in hospitality management preferred.
- Minimum of 2-3 years of experience in housekeeping, with at least 1 year in a supervisory role.
- Proficiency in property management systems (PMS) and Microsoft Office Suite.
- Strong organizational and time management skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Excellent customer service skills and ability to handle guest complaints effectively.
- Knowledge of cleaning chemicals, proper handling, and safety procedures.
- Experience with inventory management and budgeting for housekeeping supplies.
- Demonstrated ability to train and mentor housekeeping staff.
