Company Description
A five-star career awaits at Carton House.
We invite you to begin your next career chapter at Carton House – a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland.
Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests.
We're currently hiring for a Spa Therapist to join our Spa & Wellness team at Carton House, A Fairmont Managed Hotel.
Job Description
- Present a professional appearance and ensure all guests receive a genuine courteous welcome on arrival/ departure.
- Conduct our range of Therapy Treatments to the highest standard in line with company standards.
- To anticipate guests needs whenever possible in order to enhance quality of service and exceed clients expectations.
- Represent Carton House's passion for customer service, proactively ensuring each guest has the memorable experience expected at Carton House.
- To assist in positively promoting service / products within the Resort and maximize every sales opportunity.
- Be aware of Resort promotions or special activities.
- Continually aim to improve our guests experience, ensure our highest levels of customer satisfaction.
Qualifications
- Be fully qualified in all beauty and massage treatments (ITEC, CIDESCO, CIBTAC).
- Have excellent customer service skills.
- Appreciate the holistic nature of our Spa environment.
- Be able to work as part of a team.
- Have excellent communication skills - Fluency in English is essential for this role.
Additional Information
Why work for Carton House, A Fairmont Managed Hotel?
- To be part of Accor’s large global hospitality network.
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Additional annual leave with long service.
- Refer a Friend bonus of €250.
- Learning and development opportunities.
- Employee Assistance Programme.
- Strong team focus and team atmosphere.
- Meals and uniform are provided.
- Free parking.
- Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.
- Training is provided both on-the-job and through organised training seminars with both internal and external trainers.
