Company Description
We are the world’s largest independent energy and commodities trading company. Every day we use our expertise and logistical networks to distribute energy around the world, efficiently and responsibly. From 40 offices worldwide, we seek to add value across the energy supply chain, including deploying our scale and market understanding to help facilitate the energy transition. To date, we have committed over $1 billion of capital to renewable projects, and are identifying and developing low-carbon opportunities around the world.
Our people are our business. Talent is precious to us and we create an environment in which individuals can reach their full potential, unhindered by hierarchy. Our team comprises more than 65 nationalities and we are committed to developing and sustaining a diverse work force.
Job Description
The Receptionist serves as the first point of contact for visitors and callers, delivering a welcoming and highly professional front-of-house experience. This role is responsible for managing the reception area, handling incoming calls, and providing administrative support to ensure the smooth and efficient operation of the office.
Responsibilities:
- Greet and register visitors, ensuring a positive and polished first impression.
- Ensure visitors’ comfort and well-being (e.g., offering refreshments, taking coats).
- Answer, screen, and direct incoming phone calls promptly and courteously.
- Maintain the reception area to the highest standards of tidiness and presentation.
- Schedule and coordinate appointments and meeting rooms as required.
- Prepare meeting rooms (materials, refreshments, etc.) to ensure an exceptional client experience.
- Manage the shared inbox in collaboration with the second receptionist.
- Assist with administrative tasks such as data entry, filing, photocopying, and scanning.
- Uphold office security by following procedures and controlling access (e.g., maintaining visitor logbooks, issuing visitor badges).
- Provide accurate information to visitors and callers regarding the organization.
- Support other departments with ad hoc administrative duties as needed.
Qualifications
- Diploma or formal education in luxury hospitality, hotel management, or a related field.
- Minimum of 5 years’ experience in luxury hospitality, premium hotel management, private banking, or top-tier law/notary offices.
- Impeccable professional appearance and demeanour.
- Excellent verbal and written communication skills in both English and French; additional languages are an asset.
- Strong client service orientation and utmost discretion.
- Outstanding organizational and multitasking skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
