Introduction
Our client, in the industrial automation industry is seeking an Internal Technical Sales Representative for their branch in Randburg.
Duties & Responsibilities
- Provide sales service, product and support solutions to the industrial automation industry.
- To provide efficient service and support for all sales and product sales-related queries.
- Communicates providing the correct product and client support information, documentation, and inter-department collaboration where necessary.
- Provide admin & sales reports, and quotations, invoices.
- Assists in the general smooth-running and maintenance of the sales department (includes providing external sales rep support).
- Exhibits a positive and professional attitude towards constantly growing sales and building remarkable customer-service experiences.
- Attends to product information updates, research and passes product test and training requirements.
- Follows up daily on all client queries, reports on quotes and sales.
- To research and find new customers, industries, and ways to serve existing and new customers.
Desired Experience & Qualification
- Understanding and/or experience in Industrial Solutions, Industrial Computing, Serial Connectivity, IP Surveillance, Remote Automation and Wireless Ethernet and Communications.
- Smart grid applications, such as renewable energy, electrical and substations transition, and distribution.
- Some understanding of the engineering background.
- Some understanding of PoE-based solutions.
- Selling and implementing solutions.
- Background in IT sales advantageous.
- Able to research and provide online support and service.
- Min 3 years of proven sales experience – in Industrial Automation or related industry (provide references and targets).
- Min qualification level: Diploma or N+ Course in Computer / IT / Networking Marketing or IT Engineering and Communications, Information Management, or similar.
- Sound working knowledge of MS Office, Word, and Excel.