Administrative Operations Coordinator
Location: UK, Remote
Employment Type: Full-Time
Start Date: Immediate openings available
About UniUpp
UniUpp is a UK-based student recruitment agency dedicated to helping domestic students access fully government-funded university degrees—even if they have no formal qualifications or prior work experience.
We specialise in supporting underrepresented and underserved communities across the UK, empowering individuals to pursue higher education and long-term career success.
Through strategic partnerships with private universities, UniUpp removes traditional barriers by providing academic and work-based entry pathways alongside a seamless, supportive application process.
Role Overview
We are seeking a detail-oriented and organised Administrative Operations Coordinator to support the smooth running of our student admissions and funding processes.
This role sits at the heart of our operations team, ensuring accurate documentation, timely application submissions, and efficient coordination between students, funding officers, and partner universities. You’ll also play a key role in maintaining records, handling communications, and supporting quality assurance across admissions.
This is a full-time remote role, ideal for someone with strong administrative skills, excellent attention to detail, and the ability to work independently while contributing to a mission-driven team.
Key Responsibilities
- Organise and manage student application processes from enquiry to enrolment.
- Book and confirm consultations for senior academic staff.
- Track interviews, attendance, and outcomes systematically.
- Collect, verify, and file supporting documents accurately.
- Complete and review Student Finance England (SFE) applications.
- Update and maintain precise records in the CRM system.
- Support the Student Funding Team with escalations and queries.
- Monitor progress of applications with universities and ensure timely follow-ups.
- Assist with creating training materials (e.g., process guides, Loom videos).
- Provide professional, efficient communication via phone, Zoom, email, and WhatsApp.
What We’re Looking For
- Currently residing in the UK.
- Previous admin, operations, or admissions experience is highly desirable.
- Strong organisational and time management skills with attention to detail.
- Proactive problem-solving ability and willingness to take initiative.
- Confident, professional written and verbal communication.
- Comfortable working independently in a remote environment.
- Tech-ready: strong internet connection and a quiet, professional workspace.
- Flexibility to work during peak times, with occasional evenings/weekends.
Compensation & Benefits
- Base Salary: £1,300–£1,700 per month
- Paid training and structured onboarding
- Fully remote working model with flexibility
- Long-term career development in a fast-growing UK organisation
- A supportive, mission-driven culture that values initiative and impact
Hiring Process
To apply, please send the following to fahmid@uniupp.com:
- A 90-second video introduction (required) highlighting your admin or operations experience.
- An up-to-date CV.
- A screenshot of an internet speed test (via fast.com or speedtest.net).
Process:
- Review of application materials.
- Structured onboarding and systems training.
- Open-book oral assessment (professionalism & communication).
- Final offers made to successful candidates.
Why Join UniUpp?
- Be part of a mission that opens access to higher education.
- Work flexibly in a remote admin role with real social impact.
- Contribute to an organisation that values precision, professionalism, and initiative.
- Grow your career with a fast-scaling UK company.
Job Type: Full-time
Pay: £1,300.00-£1,700.00 per month
Benefits:
Work Location: Remote
