Maintenance, Bookings & Finance Coordinator (Serviced Accommodation & Property Management)

Remote Choice • Full-time • Remote (Africa) • 1d ago

This a Full Remote job, the offer is available from: Africa

About the Company

Our client provides high-quality serviced accommodation and property management services. Their focus is on delivering excellent guest experiences while ensuring that all properties are well-maintained.

About the Role

They are seeking a reliable and detail-oriented Maintenance, Bookings & Finance Coordinator to oversee guest communications, handle maintenance issues, manage booking enquiries, and prepare monthly financial reports.

Responsibilities

Guest & Maintenance Support

First point of contact for guest calls, messages, and maintenance requests.
Coordinate with contractors and staff to resolve issues quickly.
Handle last-minute bookings, extensions, and enquiries.
Ensure smooth communication between guests, maintenance teams, and management.

Finance & Reporting

Prepare and run monthly finance reports for all properties.
Record and reconcile cleaning/maintenance invoices in Xero.
Cross-check payments against bookings and follow up on outstanding payments.
Deliver client-ready financial reports each month.
Flag any discrepancies to management.

Qualifications

Strong communication and problem-solving skills.
Ability to stay calm and professional under pressure.
Background in customer service, hospitality, or property management (preferred).
Basic finance/admin experience – confident with invoices and reporting.
Highly organised, detail-oriented, and tech-savvy with booking systems, spreadsheets, WhatsApp, email, and phone.

Required Skills

Strong communication and problem-solving skills.
Ability to stay calm and professional under pressure.
Background in customer service, hospitality, or property management (preferred).
Basic finance/admin experience – confident with invoices and reporting.
Highly organised, detail-oriented, and tech-savvy with booking systems, spreadsheets, WhatsApp, email, and phone.

Preferred Skills