About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Job Summary:

We are seeking an Associate Marketing Operations Strategist to play a pivotal role in guiding Toptal’s marketing projects toward success. Working alongside the Marketing Operations team, you will collaborate with senior leaders in Marketing Strategy, Growth Product, Revenue, Creative, and Events to ensure marketing operations are directly aligned with business needs.

Your work will involve coordinating projects across product, brand, content, events, and creative operations, balancing analytical acumen with strong project management abilities. This position blends a comprehensive approach to both strategy and hands-on project management, requiring strong analytical skills, operational rigor, and a working knowledge of marketing principles. This dual role combines data and reporting (analysis, campaign reporting, library accuracy, workflow tracking) with operations enablement (project management, intake processes, creative requests, and campaign automation).

This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.

Responsibilities:

– Project manage initiatives and projects across marketing functions, ensuring alignment with business needs, utilizing our in-house operations management tools.
– Manage workflows, improve processes, and facilitate review cycles to deliver projects on time and with quality, ensuring that project management tools like Asana are reporting accurate and helpful information.
– Perform regular and ad-hoc analyses using SQL, Google Sheets, or other reporting tools to provide actionable insights and verify activities.
– Support lifecycle and campaign operations in SFMC and HubSpot (segmentation, QA, scheduling, tracking, and reporting).

In the first week, expect to:

– Onboard and review our operating frameworks (OKRs, RACIs, intake models).
– Independently participate in and complete company-wide training sessions.
– Meet your team, colleagues from the broader Marketing team, managers, and key stakeholders.
– Onboard and familiarize with critical business tools and vendors.

In the first month, expect to:

– Audit current boards, queues, and reporting to understand workflows and quality bars.
– Write clear, structured creative briefs, coordinating with stakeholders and tracking execution through creative teams.
– Develop an understanding of Toptal’s business and how its services and brand are marketed.

In the first three months, expect to:

– Maintain marketing libraries (success stories, testimonials, creative assets), ensuring accuracy and accessibility of data.
– Facilitate seamless cross-functional communication and provide status updates on milestones and deliverables.
– Contribute to the planning and execution of marketing automation campaigns in Salesforce Marketing, Cloud and HubSpot, including segmentation, QA, scheduling, and reporting. Exercise discretion and independent judgment.

In the first six months, expect to:

– Identify opportunities to optimize processes, automate repetitive tasks, and improve workflow coordination across marketing.
– Establish durable playbooks (briefing, intake, QA, post-mortems) and dashboards used by senior stakeholders.

In the first year, expect to:

– Operate as a project manager on key projects for the marketing function under the guidance and strategy of project owners.
– Own processes and execution for specific marketing channels, intaking requests from stakeholders, coordinating with creative/design teams, reviewing and finalizing work products, and launching them.
– Collaborate with the Marketing Strategy team to help identify, scope, and address new growth opportunities and develop a broader marketing strategy.
– Consult with other marketing leaders to help design new marketing processes and operations.

Qualifications and Job Requirements:

– Bachelor’s degree is required.
– 2-4+ years of marketing operations, project management, campaign execution, or comparable experience.
– You are data-driven, comfortable with spreadsheets for reporting, analysis, audits, and projects. A working knowledge of Google Sheets/Excel is required, while experience with SQL or Power BI is preferred.
– You have hands-on experience with Salesforce Marketing Cloud and/or HubSpot, including segmentation, automation, QA, and reporting.
– You have strong project management skills and the ability to document processes. Experience with project management tools, such as Asana, is preferred.
– You have supported creative workflows, including intake, briefs, and QA.
– You are process-oriented, ensuring activities are scalable, documented, and repeatable. You thrive on process improvement and can support the adoption of new tools and operations; familiarity with process modeling or AI-driven automation is a plus.
– You are proactive and adaptable, thriving in fast-paced, changing environments while keeping projects on track.
– You collaborate effectively across teams, building trust and alignment, and you adopt a growth mindset with a focus on continuous improvement.
– You have outstanding written and verbal communication skills, with impeccable grammar and a command of the English language. These skills are effectively utilized through collaboration tools like Slack and presentation tools like Slides.
– Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
– You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

Tagged as: 3-5 Years, SQL

Toptal

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Associate Marketing Operations Strategist | Toptal®