About TheyDo

We’re TheyDo, a fully remote B2B SaaS organisation. Founded in 2019, we are the leading journey management platform, on a mission to make the customer journey the most powerful business tool there is.

In March 2024 we announced our latest funding round worth $34 million. Combined with our Series A raise in 2022 it takes our total investment to just under $50 million. Our angel investors include executives from Intercom, Miro, OpenAI, Amplitude, Slack, Airtable and more.

We support and partner with renowned enterprise organizations such as Cisco, Ford, Johnson & Johnson, Home Depot and Polestar, helping them manage their complex journeys and optimize them for efficient growth, removing the need for constant transformation.

We kicked off 2025 with a global team of 80 TheyDoers, representing over 30 nationalities across 20 countries.

This is just the beginning. Join our exciting journey as we make the Customer Journey the most powerful business tool there is

SHAPE THE FUTURE OF JOURNEY MANAGEMENT AS OUR STAFF PRODUCT DESIGNER

At TheyDo, we believe the customer journey is the most powerful business tool there is. We’re on a mission to help teams design smarter, act faster, and stay aligned by managing journeys, not projects.

Now we’re looking for a Staff Product Designer to lead bold design thinking across complex challenges and elevate our product to the next level.

This isn’t just another design role. You will define the vision and strategy for how teams turn journey data into insights, influence core product decisions, and drive a design-first approach across our metrics, reporting, and data experiences.

WHAT YOU’LL DO

As a Staff Product Designer, you’ll drive the design vision for our journey-centric strategy, helping shape how organizations make decisions through data and insight.

You will:

– Own end-to-end design for our data-focused initiatives across metrics, reporting, and insight visualizations that drives intelligent decision making

– Collaborate deeply with product and engineering leadership to set direction and ship cohesive experiences across multiple areas for our Data team.

– Drive design from ambiguity to execution, navigating problem spaces that require deep systems thinking, breadth of creativity, and intuition for key alignment moments.

– Work in all levels of fidelities, balancing speed with craft to learn what works through user insight and iteration.

– Mentor and uplift other designers by providing clarity, coaching, and thoughtful critique that pushes the team’s bar for quality.

– Shape our design culture by evolving our design system to scale both product functionality and design excellence, refine our collaboration processes, and contribute to an environment where we can amplify each other’s strengths.

WHO YOU ARE

You’re an experienced designer who:

– Thinks in systems and acts like a product owner, you connect the dots between user needs, business impact, and technical feasibility.

– Thrives in ambiguity and is energized by navigating complex, cross-functional initiatives.

– Designs end-to-end, from the broad architecture of an experience to the micro-interactions that bring it to life.

– Energized by new AI tooling who is eager to translate ideas into working prototypes using tools like, Lovable, Vercel, Figma, and etc.

– Has deep design intuition, with a strong point of view on when to invent and when to rely on proven patterns.

– Communicates with clarity, using storytelling, prototyping, and data to bring others along.

– Has led design in high-growth environments, ideally from Series B onward, and knows how to scale impact without increasing complexity.

– Lifts up others, and is seen as a go-to for unblocking ambiguity, elevating craft, and creating alignment.

WHAT WE OFFER OUR PERMANENT EMPLOYEES:

Competitive compensation and pre-IPO equity – we like to give our team members ownership with our stock package. When TheyDo succeeds, we all succeed!

Fully remote working with flexible hours – we’re staunch advocates for autonomy and flexibility.

Health Insurance benefit – at TheyDo our team’s health and wellbeing are a priority. We include tailored support for every employee, regardless of location.

Flexible holiday days – We love what we do and equally love taking a break. You’ll have a minimum of 25 days of paid holiday per year (pro rata), in addition to public holidays and an extra three days during our annual company-wide winter shutdown in December.

Learning and Development budget we encourage everyone to take ownership and invest in their growth and development, providing financial support to benefit you in your role and career.

‍♂️Wellbeing budget – nurture your mind and body. We’ll support you in looking after you, whether it’s meditation, mindfulness, or a yoga/gym membership.

Paid parental leave – we’ll ensure financial support and time off for you to bond with the newest little members of your family (6 months for the primary carer, and 6 weeks for the secondary carer – fully paid). We provide paid childcare leave when you need to take time out to help your little one recover.

‍ Home office or co-working support – choose your ideal workspace with our home office or co-working budget. Whether you prefer the comfort of your home office or the collaborative atmosphere of a co-working space, we’ve got you covered.

️ Company events – we regularly connect in-person to strategise, reflect or simply have fun. Our most recent company retreats were held in Spain, Portugal and France.

⚒️ Latest tech & tools – MacBook Air, Pro or laptop, we want you to have the equipment that you’re most comfortable with. We use tools such as Gather, Slack, Notion, Loom, G:Suite and naturally TheyDo to work collaboratively and asynchronously.

Continuous growth of our benefits package as we continue to grow in size

To any recruitment agencies, we appreciate you would like to support us but we do not accept any unsolicited CVs or introductions.

About TheyDo

Our core values are the driving force behind every decision we make.

We ‘Journey together’ along a path of collaboration and synchronization. In everything we do, we ‘Own it’, never shying away from taking action or making decisions. Our ‘Cloaks off’ mentality ensures that transparency and integrity reign supreme. Moreover, ‘Customer Fueled’ innovation is at the heart of our work, as we know that the success of our product is directly linked to how we involve our customers in the process.

TheyDo is an equal opportunities employer. Our customers are diverse, and we believe our organisation should be, too. We nurture an inclusive culture where everyone feels equally important, no matter their background or status. We will never discriminate on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, education, or race.

Our commitment to building a diverse and inclusive TheyDo includes making reasonable adjustments to the interview process. If you need any adjustments, please reach out to your Talent Partner.

If you are a woman or part of an underrepresented group, we encourage you to apply. Even if you don’t check every box — your skills and perspective could be just what we need to succeed. We value diversity and know you bring something unique to the table!

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Tagged as: 3-5 Years

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