Company Description

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Sign Solutions are delighted to have been awarded the Contact Scotland contract, which is due to go live December 2025. 

In preparation for the contract launch, we are seeking a Community Liaison to join our team and work closely with Sign Solutions and valued local organisations. This role is vital in helping us connect with and empower local communities by arranging and delivering Contact Scotland awareness events. The successful candidate will be based within Central Scotland and will play a key part in promoting the new Contact Scotland app and supporting the community

Company description

Join Our Growing Team at Sign Solutions!

Are you passionate about making a difference? Due to our rapidly expanding client base, Sign Solutions is excited to grow our team!

About Us: Sign Solutions, established in 1998, is the leading provider of services for Deaf and hard of hearing people, available 24/7/365. We are an ISO 9001, 18587, 20228, 21998 27001, 22301, 14001 & 18841 accredited, Crown Commercial Service framework supplier, specialising in non-spoken interpretation and translation. Our experienced, NRCPD/SRLPDC/RBSLI registered, DBS and BPSS checked interpreters provide services onsite, nationally and internationally, both face-to-face and remotely.

Our Innovative Services:

InterpretersLive!: Our cutting-edge video interpreting service, offers British Sign Language interpreters on demand, accessible via browser or app. This service ensures D/deaf employees can participate in meetings and the D/deaf community can access, products, service, work and healthcare equally.

Website Accessibility: Our InterpretersLive! service aids organisations in increasing their accessibility to D/deaf people via a link on their website, allowing BSL users to instantly call the organisation via an online BSL Interpreter , enhancing the accessibility rating of their site and enabling equal access to their products, services and information.

Translation Services: We ensure videos and written documents are accessible to D/deaf people by translating them into British Sign Language, to ensure they are accessible and understood. A cost-effective and efficient translation service, accessible via QR code or link

Our Mission: To provide access and combat inequality by enabling people of different languages, cultures and communities to talk to each other.

Sign Solutions is proud to be an equal opportunity and Real Living Wage employer. We are committed to creating an inclusive environment for all employees and applicants, and we welcome diversity in our workforce. We warmly encourage applications from individuals of diverse backgrounds, including but not limited to race, gender, age, sexual orientation, disability, and veteran status. If you require any adjustments during the application process, please do not hesitate to contact our recruitment team for assistance.

Job Description

How you'll make an impact.

Contacting local Deaf clubs and charities as well as Government organisations to offer informative presentations

Provide engaging presentations to both existing and potential users to encourage widespread adoption

Empowering, upskilling and supporting the community in making the most of the app

Facilitate feedback sessions to gather insights and suggestions that will help us continually improve the platform and better serve the community

Collaboratively support Government agencies on accessing the app / on-demand service

Professionally represent Sign Solutions at events, Deaf club presentations and support any other broader Deaf community activities

Provide support and represent Sign Solutions at wider events in the UK

Support the generation and analysis of management information reports to inform strategic decisions

Report to Sales and Marketing Manager

Qualifications

Experience you'll bring. Essential skills

• Enthusiastic, collaborative, passionate and flexible

• Ability to communicate fluently in British Sign Language

• Experience and understanding of working in the Deaf community

• Full clean driving license and/or ability to travel to events

• Strong presentation skills

• Networking and community relations

Additional Information

What's in it for you?

Salary £25,000 - £28,000 dependant on experience

Working Pattern, flexible working 20 hours per week. Initial 6-month contract with potential opportunity to extend

20-25 days holiday plus bank holidays (Full Time Equivalent)

Festive season skeleton rota

Pension scheme

Training and CPD

Attendance bonus scheme

Health and Wellbeing schemes

Wellbeing Accreditations

Policies to include Mental Health, Menopause and more

Employee Assistance Programme / Cash Plan

Access to discounts from hundreds of leading retailers

Access to mental health specialist support

Birthday celebrations/gifts

Team events

Occupational Sick Pay (OSP) and (SSP)

Flexible contracts available

Work for an established company with 25 years in the industry

Supportive and flexible employer

Disability Confident Leader

Real Living Wage Employer

And more!

Contract Type

Flexible working 20 hours per week, initial 6 month contract.

To apply

Please upload your CV to show initial interest

Full job descriptions available upon request

Sign Solutions

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