About Us

We are the UK network service provider making digital infrastructure simple.

Whether indoors or outdoors, we make sure our customers can always connect their customers. We bring together mobile operators, central and local government, and real estate providers to work together in new ways using: Collaborative commercial models, combined real-estate and telecoms know-how, and global best practice.

We have 6000+ mast site locations, have connected 2000+ buildings and support 200+ outdoor networks. And our managed sites include some of the biggest, most challenging wireless environments in the UK, including railway stations, Canary Wharf, City of London and events like the London Olympics.

The Role

We’re on the lookout for an enthusiastic and highly organised Accounts Assistant to become a key player in our finance team. In this hands-on role, you’ll be right at the heart of our day-to-day financial operations — the go-to person for finance queries and a trusted support across a variety of accounting tasks. If you thrive in a dynamic environment and love making things run smoothly, this is your chance to make an impact.

Key responsibilities

Take full ownership of our customer billing processes from start to finish.
Raise and send customer invoices, issue statements, post receipts, and carry out customer account reconciliations as required.
Onboard new customers, conduct credit checks, and maintain accurate customer account records.
Support the sales team with any finance-related activities.

General Finance Operations & Month-End Support

Assist with month-end close activities, including bank reconciliations and other balance sheet reconciliations.
Review and recommend process improvements, identify opportunities for automation, and collaborate with the wider business to drive efficiencies.
Partner with other teams to provide financial insight and support decision-making.
Act as the first point of contact for all internal and external finance queries via phone, email, post, CRM, and other channels (including managing the inbox’s)
Purchase Ledger & Supplier Management
Process supplier invoices, reconcile supplier statements, and prepare payment runs.
Onboard new suppliers in line with company procedures.
Review and process staff expense claims in accordance with policy.

Growth & Development

Benefit from ongoing training and professional development opportunities to expand your knowledge across the full spectrum of finance.

- Experience in Accounts Receivable and Accounts Payable ideally using D365 F&O preferred
- Excellent data entry skills with a high level of accuracy
- Ability to work independently as well as part of a team in a fast-paced environment.
- Strong organisational skills with attention to detail
- Effective communication skills, both written and verbal
- Ability to manage multiple tasks and meet deadlines efficiently

Competitive annual salary
25 days holiday
Group Personal Pension

Life Assurance
Income Protection Insurance
Private Medical Insurance (PMI)
Free Eye Tests
Employee Assistance Programme
Cycle-to-Work Scheme

Our Values

Our values are what set us apart from the rest. They are what enable us to bring assured connectivity wherever it’s needed. We use these values to inform everything we do and the way we act as professionals – think of them as what’s important to us collectively, as well as how we prefer to work.

The successful candidate will be aligned with our company commitments:

Engineering excellence: we’re engineering experts and the quality of our output is second to none
Do the right thing: we’re neutral in our position, doing what’s best for our people, our partners, our customers, society and the environment
Set the pace: we act quickly and work efficiently, setting the pace for our projects and industry standards

Sustainability and CSR:

We implement environmental, social, and corporate governance:

Innovate for Impact: We pride ourselves on many industry firsts, driven by both technical and commercial innovation. From access to assured connectivity indoors in hospitals to smarter cities, we’ll continue to improve access to connectivity where it matters most.
A thriving workforce: We’re nimble and fast-growing and our success relies on diverse talent from a range of backgrounds. From this running start in an industry with known diversity challenges, we’re putting structure and focus around our diversity, equity and inclusion efforts.
Embracing Net Zero: This year we’ve baselined our carbon footprint. We choose to include key measures for the future like waste management and will be focused on our supply chain. You can read more about our targets in our Carbon Reduction Plan here.

Diversity, Equity, Inclusion, and Belonging:

Here at Freshwave, we are dedicated to making our recruitment process as inclusive as possible, and aim to do everything we can to make you feel comfortable and supported throughout. We recognise that applying for a new job can be daunting, so please let us know if there is anything we can do to enable you to be yourself, and we will look to provide any reasonable adjustments to support all applicants.

Freshwave Group

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