We are looking for a Client Onboarding Administrator to support Eightcap’s growth on a temporary basis by managing the onboarding of new client accounts and maintaining accurate client information across our systems. The ideal candidate will have a strong background in account administration and client service, with a proven ability to deliver results in a fast-paced, detail-driven environment. This role plays a key part in driving our mission to provide an exceptional experience to both our clients and team.

Process new account applications and onboard new clients.
Update and configure existing accounts according to internal requests.
Work closely with the Sales team and ensure client needs are met.
Respond to internal queries relating to account management.
Respond to incoming application enquiries from the client via email.
Ensure industry & company standards for AML/KYC are met.
Provide assistance in the creation and implementation of new procedures and processes.

Computer literacy and above average data entry skills.
Excellent written and verbal communication skills.
Attention to detail.
Able to multitask and prioritise tasks.
Ability to think analytically and troubleshoot day to day issues.
Strong account management skills.
Previous experience in client onboarding.
KYC/AML knowledge.

Wellness and lifestyle perks
Multicultural environment
Collaborative team culture
Being part of exciting new projects for the company
Regular social activities

Eightcap

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Client Onboarding Administrator