Introduction

RF Metals is an Aluminium profile stockist that was established in Cape Town, with over 20 years of experience in the industry. It had grown well with it’s ethos of a customer orientated culture and opened another branch in Johannesburg in 2021 to bring its quality products and service offering to Gauteng. RF Metals stock, amongst others both Wispeco and Hulamin’s local quality aluminium extrusions and all branches are proud CDP’s (Crealco Distribution Partners).

With competitive pricing and motivated staff, we strive to make our customers’ experience one they will remember. Our service delivery and after sales service speaks for itself and our technical department is always ready to assist with any technical queries. Our Crealco range of Aluminium systems and Hardware, with its free design and estimating fabrication software, brings the cutting edge in Aluminium technology in Architectural Systems to our fabricators, Architects and even to the DIY enthusiast. RF Metals prides itself in supplying the market with innovative Aluminium Profile solutions. From the Transport, Cooling and Furniture Industries to Signage, Blinds and Shopfitting. We will help you tailor make the profile that suits your needs.

Duties & Responsibilities

Main Purpose of the Job

To grow RF Metals market share and attend to customer’s requirements in a manner which at all times will project a positive and professional image of the Company.

Primary Duties

Identify new customers (“medium tier to high-end customers, engineering and custom die”) and qualify buying potential and take necessary actions to obtain business from them.
Growing and servicing (“medium tier to high-end customers, engineering and custom die”) customer base to attain agreed sales and gross profit margin targets.
Educate and assist customers with technical enquiries to win tenders and upsell more products.
Supplying customers with written quotation where required and expedite to turn into orders.
Ensure correct processing and expediting of quotations, orders and back orders.
Taking responsibility for customer payments and EWO (EFT with Order) accounts.
Ensure credit notes for customers are processed immediately as per company policy
Managing the back order status for customers and communicating same with Buyer in order to maintain excellent customer service and prevent redundant or slow moving stock.
Communicate regularly with customers in respect of their requirements and the status of their back orders, credit facility and credit status.
Maintain customer order, quotation, etc. filing for reference on enquiries.
Ensure customer service is rated as excellent.
Assist in any other branch activities as and when required.
Partake in stock takes.
Maintaining housekeeping, security and safety in accordance with the company standards.
Administrative duties such as, but not limited to filing, jobbing, cash books, debtor control, and buyouts.
Actively participating to grow the business to be profitable with attractive returns

Desired Experience & Qualification

Knowledge of Wispeco’s Crealco Aluminium Systems and Hardware, Custom dies & engineering dies.
Sound People and Customer service skills.
Starfront.
Pastel.
External and Internal Sales
At least 3 Years in a sales position

Package & Remuneration

Market Related

Almex Aluimnium Distributors (Pty) Ltd trading as RF metals

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